How Automation is Transforming Customer Service and Customer Experience with Shep Hyken, Chief Amazement Officer, Speaker, Author, and Writer at Shepard Presentations

In this episode of The Support Automation Show, a podcast by Capacity, Justin Schmidt is joined by Shep Hyken, Chief Amazement Officer, Speaker, Author, and Writer at Shepard Presentations. Shep shares valuable insights about the impact of automation on customer service and customer experience.