Hoping for the Best Isn't Proactive with Kelly Flowers

Ever since Kelly Flowers stepped into sales and was given a number to hit, she’s been passionate about being proactive versus reactive in her career. Now the Senior Manager of Customer Success for Enterprise Renewals at New Relic, Kelly and Jeremey talk about customer success, the secret to forecasting, and the systems she built to be more proactive. Visit SalesLoft.com for show notes and insights from this episode.