Holidaymakers’ passport backlog hell - what’s the solution?

<p>Her Majesty’s Passport Office is suffering huge delays following Brexit and the pandemic.</p><p>Now amid the cost-of-living squeeze, the prime minister is threatening to privatise the service if bosses can’t get a grip on the backlog.</p><p>Passport Office phone lines are jammed, and even its £142-a-go fast-track website has crashed - so holidaymakers are understandably getting very nervous their travel documents will be returned in time.</p><p>So what is the solution for getting the service back on an even keel?</p><p>The Evening Standard’s deputy political editor, David Bond, joins the Leader to discuss the latest.</p><br /><hr><p style='color:grey; font-size:0.75em;'> See <a style='color:grey;' target='_blank' rel='noopener noreferrer' href='https://acast.com/privacy'>acast.com/privacy</a> for privacy and opt-out information.</p>