Growth And Transformation Through Technology and Coaching

<p>In this episode, Damien and Penny discuss how accounting and bookkeeping firms have been impacted by the pandemic. They discuss Penny’s recent trip to Chennai and how people are shifting towards remote work, businesses have had to adjust to a high rate of turnover, and schools have been on Zoom for two years. They delve into gender inequality and unequal representation in the workforce, as well as the importance of allowing people to tell their own stories.</p><p>Tune in as Damien and Penny discuss the current state of accounting firms in the age of the pandemic!</p><p><br></p><p><strong>[00:00 - 01:55] Opening Segment</strong></p><ul><li>Penny recently traveled to Chennai and noticed some similarities between India and the US in terms of remote work preferences and difficulty finding employees</li><li>Business owners in Chennai are having difficulty filling jobs due to a lack of education caused by the pandemic</li></ul><br/><p><br></p><p><strong>[01:56 - 13:12] Growth And Transformation Through Technology and Coaching</strong></p><ul><li>Investment in the office space, HR person, and administrative assistant</li><li>Change is difficult for accountants</li><li>Hiring technology people to work with apps and train on the accounting part</li><li>Building camaraderie among team members</li><li>Leadership classes for team leaders</li><li>Openness and freedom of employees to state what they want</li></ul><br/><p><br></p><p><strong>[13:13 - 25:42] Exploring Opportunities For Change In Accounting And Bookkeeping Firms</strong></p><ul><li>They talk about clients having problems with QuickBooks</li><li>Accounting firms struggling to communicate the value of services effectively</li><li>Tax business model doing the rest of the profession a disservice</li><li>Providing timely, paperless, digital access, and good communication back and forth leads to little price resistance</li></ul><br/><p><br></p><p><strong>[25:43 - 37:19] Closing Segment</strong></p><ul><li>Damien and Penny share with the listeners that having control