GFL 185: How A Fractional COO Can Improve Your Business

<p><a href="https://valeriehayes.com/go-for-launch" target="_blank" rel="noopener">Valerie Hayes</a> is on a mission to help small businesses beat the odds and push through the roadblocks to become an industry leader. She helps overburdened entrepreneurs, small business owners, and CEOs run their companies like a high-performance sports car.</p> <p>As a fractional COO, Valerie helps untangle everything that’s not working smoothly, sorts it all out, and puts it back together. Valerie’s background as a business owner, a human resources professional in Fortune 500 companies, and coach/mentor for high achievers enables her to bring a multi-faceted, collaborative approach to every aspect of business.</p> <p>She’s passionate about sharing her actionable insights with audiences around the world. Valerie is convinced that fewer businesses would fail if people knew more about how to run their business well and how easy it can be. Her direct, down-to-earth approach takes the mystery out of running a business.</p> <p><strong>Show Sponsor: Accessibe</strong></p> <p>Did you know that 98% of websites cannot be accessed properly by people with disabilities?</p> <p>Chances are your site has issues that not only frustrate many of your users, but could lead to significant fines. For example, if your site is found to violate the Americans with Disabilities Act, your first violation could result in a penalty of $55,000 to $75,000. And additional violations can result in a $150,000 fine.</p> <p>The ADA applies to all businesses—and there are many other accessibility-related laws to consider—so it’s not something you should ignore. Several years ago, Target paid a $6 million settlement on a lawsuit brought by the National Federation of the Blind. Domino’s Pizza also lost a lengthy lawsuit by a blind man who sued the chain when he was unable to order pizza off the Domino’s website or mobile app—even with screen reading technology.</p> <p>The good news is that it’s easy to check your site for any compliance issues, fix them quickly and