Get world-class experience with RYNO | Michael Venidis

<p>Michael Venidis</p> <p>[00:00:00] Welcome to the Successful Life Podcast. I am your host, Corey Berrier, and I am here with my man, Michael Venidis, right? You got it, Corey, man. Oh, man. But I feel you should feel super, super special because I mess up Smith, typically. . Hey man, I feel special to be here. It&apos;s a privilege. . I appreciate you being here, brother.</p> <p>[00:00:22] What&apos;s going on, man? I&apos;m super excited to dig into this conversation with you. So first, just tell everybody a little bit about who you are and what you do for the Home Services community. Yeah, man, I&apos;d love to do that. Thank you. Yeah. My name&apos;s Michael Venidis, and I&apos;m our CXO here at RYNO Strategic Solutions for some people.</p> <p>[00:00:43] That&apos;s your Chief Experience Officer. I&apos;ve been here with RYNO, a digital marketing agency that exists solely for the trades, for 11 years now. And a lot of my role is not just internal, but external when we use that word, experience. Listen, truth be told, I walk around and treat everything like it&apos;s my [00:01:00] responsibility.</p> <p>[00:01:00] That&apos;s how I like to operate. Treat it like you own it. I think it always FARs well for you when you genuinely care about what you do and who you do it with. But to be clear, I&apos;m solely responsible for the experience of our clients here, making sure they get a world-class experience, but also the knowledge of the team members, and the employees to build something truly remarkable; genuinely caring is one of seven core values that we have. It&apos;s essential that I create an environment where they feel cared about and something that they can believe in and be passionate about, right?</p> <p>[00:01:29] Because when we&apos;re passionate, it ultimately reflects in great quality work and happy clients. The rest is history. A hundred percent, dude. And when you pour into people with a genuine heart, People can tell that. And even if things, and here&apos;s, this is really important. Even if th