Fixing the Culture at Uber

In this episode, Youngme talks to Professor Frances Frei, who was hired by Uber last year to help rebuild a broken culture. Frances describes how toxic the culture at Uber actually was and how she dealt with difficult work scenarios. She also talks about what should be done about “bad people doing bad things” and the link between strategy and culture. Plus, she gives a behind-the-scenes look at preparing for her TED talk.