Feedback Loops In B2B Businesses | Shane Goldberg on Engati CX

<p>Engati is the world’s leading multilingual Digital CX platform. It is a one-stop platform for powerful customer engagements. With our intelligent bots, we help you create the smoothest of customer experiences, with minimal coding. And now, we’re even helping you answer your customer’s most complicated questions in real-time with Engati Live Chat.</p> <p>Website: https://www.engati.com Blogs: https://engati.com/blog</p> <p>Check out our CX Library- CX Community page: https://www.engati.com/cx-community YouTube Interview series: https://www.youtube.com/playlist?list=PL05g56Qg9-goNEUmZlGGPHWfVjQRPpwr4 SoundCloud Interview series: https://soundcloud.com/user-670584022/tracks Spotify Interview series: https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUg</p> <p>https://www.engati.com/cx-community/feedback-loops-in-b2b-businesses</p> <p>Shane Goldberg, Principal at CustCore Consulting & National VMO (Doctor) Experience Adviser at Healthscope talks to us about if digital transformation and change management be implemented simultaneously and what could be the possible implications if something goes wrong.</p> <p>Check out the 200 CX Thought Leaders to follow for 2021 - http://s.engati.com/2z9 </p> <p>Follow us on- Facebook: https://www.facebook.com/getengati LinkedIn: https://www.linkedin.com/company/engati/ Twitter: https://twitter.com/getengati Instagram: https://www.instagram.com/getengati/</p> <p>Talk to us: contact@engati.com</p> <p>#EngatiCX #CX #AI</p>