Family Matters: Secrets of a Running a Successful Family Business with Roger Sargent

<p><strong>Connect with Roger </strong></p><p>Email: absconsulting58@gmail.com&nbsp;</p><p>Telephone: 509-366-2953 </p><p><strong>Show Transcript:</strong></p><p><strong>Lisa Ryan</strong>: Hey, it's Lisa Ryan from the Manufacturers' Network podcast. I'm excited to introduce you today to Roger Sargent. Roger is a 20-year entrepreneur who has vast experience working in manufacturing. He's found that family-owned manufacturers have a whole set of challenges that go along with that. So I'll let Roger tell you a little bit more about his background but Roger. Welcome to the show.</p><p><strong>Roger Sargent</strong>: Thank you, Lisa. I'm glad to be here.</p><p><strong>Lisa Ryan</strong>: Well, good. Well, share with us a little bit about your journey before and after entrepreneurship took over.</p><p><strong>Roger Sargent</strong>: Well, I tried to be a professional tennis player at one time and realize that there were a whole lot more people out there that were better than I was. So I started teaching the game because I love the game so much and I realized that the pounding on the court every day was going to beat up my body.&nbsp;</p><p>So I got into management. A few years later, I got the opportunity to become a partner in a health club, which eventually led me into a partnership in a restaurant and hotel.</p><p>I realized that all of my business knowledge and systems that I had applied work for any business. About 15 years ago, I started my own consulting business, where I helped small business and middle-sized business owners and their teams with their processes and helped them get out of their own way.</p><p>In the construction and manufacturing industries, you find that many of those owners started with a family-owned practice. They've let these processes and procedures that they have always applied go hand down from generation, generation from one employee to another and<strong>&nbsp;</strong>after a while, no one knows why they do it this certain way. They keep doing it. And so that's what I help business o