Episode 511: A Quick Fix For Attention

In the midst of Elon Musk's acquisition of Twitter, Daniel and Manton talk about Manton’s long history with Twitter, starting with enthusiasm, continuing to active development for the platform, and ending with digust. They psychoanalyze Elon Musk and his propensity for seeking adultation on Twitter, and compare him to Jack Dorsey. In the second half of the show they follow up on Helpscout and talk about the service's statistics reporting on customer service performance. Finally, Manton shares an example of a less than stellar customer support experience he had with another company, and they discuss when and how often automated responses should be used. The post Episode 511: A Quick Fix For Attention appeared first on Core Intuition.