Episode 27: Unlock the Secrets to Operational Efficiency with Susan Boles

<p class="p1">If you’re an entrepreneur or manage a busy team you know what it feels like to not have enough minutes in the day.<span class="Apple-converted-space"> </span> What changes would make your business run smoother?<span class= "Apple-converted-space"> </span> Do you need to expand your team and delegate tasks? <span class= "Apple-converted-space"> </span> What about setting up standard procedures operationalize workflows?</p> <p class="p1">Answering these questions is the start of unlocking operational efficiency.</p> <p class="p1">My guest today is Susan Boles. Susan is a Virtual CFO and Finance and Operations Coach for small businesses at ScaleSpark. She focuses on helping businesses get clear on their numbers and truly understand their inner workings at a deeper level so they can make decisions from a place of intention and purpose, instead of panic. <span class= "Apple-converted-space"> </span></p> <p class="p1">Susan has over a decade of experience as a CFO and software consultant.<span class= "Apple-converted-space"> </span> She's also hosts the Break the Ceiling podcast, where she’s breaking down unconventional strategies you can use to save time, boost your profit, and increase your operational capacity.</p> <p class="p1"><strong>Today we discuss:</strong></p> <ul class="ul1"> <li class="li2"><span class="s2"><strong>Fallacy of Team Expansion:</strong></span> We often think that increasing personnel will help improve team efficiency.<span class= "Apple-converted-space"> </span> But Susan states this is not always to case, in fact increasing team bloat can slow down workflow if proper systems aren’t in place. <strong>eativity:</strong> <span class="s1">Performing creative tasks can be daunting when starting from point zero.<span class= "Apple-converted-space"> </span> Susan talks about creating from a structure environment and how to funnel our creative energies efficiently.</span></li> <li class="li3"><strong>Sales Operations:</strong> Susan shares insight why first-time entrepreneurs will often