Episode 20: Navigating no-win conversations

<p>Have you ever been in a situation where you just can't seem to do anything right by another person? It's possible that you fell into a rather unpleasant relational trap: the no-win conversation. In this episode, I'll help you identify the signs that you've fallen into such a conversation, and discuss the communication skill that you'll need to get yourself out of the predicament: emotional reflection.</p>