Episode 176: Giving Effective Feedback

<p>Feedback is a gift, but the thought of giving feedback can be scary. However, whether you are giving the gift of feedback to an employee, a manager, a teammate, a donor, a supporter, an advocate or a peer there is a process you can use to ensure your gift is better accepted.</p> <p>In today’s episode, Monica Mutter, Director of Leadership and Culture at Blackbaud, focuses on the steps you can take to give effective feedback. Listen in to hear why Monica calls feedback a gift and what steps you need to use to give feedback in a way that helps the person receiving it become better for the next similar situation that arises.</p> <p> </p> <p><strong>Topics Discussed in This Episode:</strong></p> <ul> <li>Why Monica says feedback is a gift</li> <li>The cost of feedback</li> <li>The selection process for feedback</li> <li>The neuroscience of feedback</li> <li>Where people are left at the end of a feedback conversation</li> <li>Checking to see that the timing is right</li> <li>The steps for preparing to provide feedback</li> <li>The steps for delivering feedback</li> <li>Resetting expectations</li> <li>Having the person identify behavior changes they can make to incorporate the feedback</li> </ul> <p> </p> <p><strong>Resources:</strong></p> <p><a href= "https://www.linkedin.com/in/monica-mutter-m-ed-ba725a4/" target= "_blank" rel="noopener">Monica Mutter</a></p> <p><a href="https://www.bbconference.com/" target="_blank" rel= "noopener">bbcon</a></p> <p><a href= "https://npengage.com/nonprofit-management/7-steps-for-giving-effective-feedback/" target="_blank" rel="noopener">7 Steps for Giving Effective Feedback</a></p> <p> </p> <p><strong>Quotes:</strong> </p> <p>“Feedback is a gift on so many levels.”</p> <p>“Because there is a cost to giving feedback, as we mentioned earlier, we want to make sure the gift is received.”</p> <p>“What’s most important is where we leave the person at the end of our conversation.”</p>