Episode #11. The power of using the 5 step calling process.

<p>In this episode Michael talks about the power of elevating your phone calls from services to hospitality. How do you position yourself to never be in a place of rejecting and how do you get clients to call you back?</p> <p>It starts with having a process.&nbsp;</p> <p><strong>5 Step Calling process.</strong></p> <p>1. Is not an Ok time to talk?</p> <p>2. F.O.R.D. In the past</p> <p>3 Purpose of my call.</p> <p>4. F.O.R.D. In the future</p> <p>5 2 to 3 min with a thank you.&nbsp;</p> <p><br></p> <p><a href="https://www.amazon.com/Never-Split-Difference-Negotiating-Depended/dp/0062407805/ref=asc_df_0062407805/?tag=hyprod-20&amp;linkCode=df0&amp;hvadid=266023323049&amp;hvpos=&amp;hvnetw=g&amp;hvrand=570732745399241523&amp;hvpone=&amp;hvptwo=&amp;hvqmt=&amp;hvdev=c&amp;hvdvcmdl=&amp;hvlocint=&amp;hvlocphy=9033313&amp;hvtargid=pla-332673243061&amp;psc=1" target="_blank">From Chris Voss "Never Split the Difference.</a> https://www.amazon.com/Never-Split-Difference-Negotiating-Depended/dp/0062407805/ref=asc_df_0062407805/?tag=hyprod-20&amp;linkCode=df0&amp;hvadid=266023323049&amp;hvpos=&amp;hvnetw=g&amp;hvrand=570732745399241523&amp;hvpone=&amp;hvptwo=&amp;hvqmt=&amp;hvdev=c&amp;hvdvcmdl=&amp;hvlocint=&amp;hvlocphy=9033313&amp;hvtargid=pla-332673243061&amp;psc=1</p> <p><br></p> <p><strong>Dialogue for voice mail or Video text when you have been ghosted.&nbsp;</strong></p> <p>1. " Have you given up on thie property?"</p> <p>2. "Are you walking away from this transactions?"</p> <p>3. "Are you moving on to something else?'</p> --- This episode is sponsored by · Anchor: The easiest way to make a podcast. <a href="https://anchor.fm/app">https://anchor.fm/app</a> Support this podcast: <a href="https://anchor.fm/coachingmin/support" rel="payment">https://anchor.fm/coachingmin/support</a>