Episode 047 - Thinking Outside the Box: a Client Case Study featuring Bernie!

<p><span style="font-weight: 400;">We’re rounding out the year here at the Thinking OTB studios by bringing you the story of Bernie and her journey to finding a new home. Luckily, she has a real estate powerhouse in her corner to help her build upon the buying power that she already has as well as helping her to get into a home for her and her family of pups! But it also was an opportunity to showcase what we’ve been preaching here at OTB about a different way of helping your clients because at the end of the day this is a business about helping people.</span></p> <p><span style="font-weight: 400;"> </span></p> <p><strong>Be a Beacon of Light in Stressful Times</strong></p> <p><span style="font-weight: 400;"> </span></p> <p><span style="font-weight: 400;">If you’ve been able to achieve a level of success in this business, it can be easy to fall into a mindset where you separate the client from the people they are. This is a business where legwork is required, showing houses and keeping in contact with buyers and sellers through the process. It can be tedious sometimes, so to stop yourself from losing sight of what’s important you need to remember that we’re working with people’s dreams for a new future, whether that dream is for a family or for a valued friend and her pups.</span></p> <p><span style="font-weight: 400;"> </span></p> <p><span style="font-weight: 400;">As a person’s agent and representative, you can position yourself as the expert in the field and help them through the stress of trying to find the home they need to start building the wealth and legacy that seems so hard to find. It may be tempting to pass off some of your interactions on your team that you may not want to do yourself, but you better believe your clients will notice. If you’re not invested in your client’s, don’t expect them to be invested in referring you in the future.</span></p> <p><span style="font-weight: 400;"> </span></p> <p><span style="font-weight: 400;">It’s all about those little moments, those small bits of personal atten