EP12: Customer Success Story with Mark Rhodes

<p><span style="font-weight: 400;">On the Get Your New View Podcast, you will experience solving mission-critical business problems that produce long-term business relationships. Your clients will report that they have boosted efficiency and solved business problems, and had fun in the process! In this episode, we are joined by Mark Rhodes, the Chief Strategy Officer at New View Strategies, for another customer success story.</span></p> <p><span style="font-weight: 400;">Mark is passionate about building people up, helping teams be more effective, and bringing people together in communities to accomplish more together. </span></p> <p><span style="font-weight: 400;">At New View Strategies, Mark works with an amazing team of deeply experienced Microsoft Dynamics NAV and Microsoft Dynamics 365 Business Central professionals who have “been there, done that.” </span></p> <p><span style="font-weight: 400;">Together, they actualize improvements in efficiency, profitability, and service through training, evaluation of the business process, and specialty Dynamics NAV and Business Central consulting.</span></p> <p><strong>Key areas we covered in this episode:</strong></p> <p><span style="font-weight: 400;">☑</span><span style= "font-weight: 400;">️ Equipping your team to be creative, knowledgeable, and motivated to think differently, so you can cultivate an environment where different departments are truly collaborating out of empathy.</span></p> <p><span style="font-weight: 400;">☑</span><span style= "font-weight: 400;">️ Solving issues on the spot and making sure that people understand precisely what they need to do as a big key to adopting a new system. If you don't understand your current processes, how can you be more efficient?</span></p> <p><span style="font-weight: 400;">☑</span><span style= "font-weight: 400;">️ Implementing business process improvements like holding a 15-minute meeting once a week to answer all the questions that keep coming in for the entire company, instead of answering the same question 10X.</