EP031 - 5 Fundamentals to Become a Great MSP Business Leader with Ian Luckett

<div style="font-weight: 400;"> <p><span data-contrast="auto">We</span><span data-contrast= "auto"> all agree that the current world situation (even when this is too far from ideal) has opened opportunities to the IT & MSP industry. </span><span data-ccp-props= "{"201341983":0,"335559740":259}"> </span></p> </div> <div style="font-weight: 400;"> <p><span data-contrast="auto">Yes, you might have added a few clients, you needed to recruit new people, and the cashflow is doing good. </span><span data-ccp-props= "{"201341983":0,"335559740":259}"> </span></p> </div> <div style="font-weight: 400;"> <p><span data-contrast="auto">However, the biggest challenge for you as the head of the </span><span data-contrast= "auto">organisation</span><span data-contrast="auto"> is making sure that you can </span><span data-contrast= "auto">maintain</span><span data-contrast="auto"> and improve </span><span data-contrast= "auto">the </span><span data-contrast="auto">good things happening in </span><span data-contrast= "auto">your </span><span data-contrast= "auto">organisation </span><span data-contrast= "auto">right </span><span data-contrast= "auto">now. </span><span data-ccp-props= "{"201341983":0,"335559740":259}"> </span></p> </div> <div style="font-weight: 400;"> <p><span data-contrast="auto">M</span><span data-contrast= "auto">ore than </span><span data-contrast= "auto">ever,</span><span data-contrast="auto"> you need to step down from being a manager, and step up and become a better leader in your IT & MSP business. </span><span data-ccp-props= "{"201341983":0,"335559740":259}"> </span></p> </div> <div style="font-weight: 400;"> <p><span data-contrast="auto">In order to</span><span data-contrast="auto"> do that, </span><span data-contrast="auto">there are</span><span data-contrast="auto"> five key steps </span><span data-contrast="auto">that we use at IT Experts </span><span data-contrast="auto">- they are </span><span data-contrast="auto">all integrated</span><span data-contrast="auto"> as part of our MSP Profit Builder Sys