Ep. 75: Understanding Your Customer

Jennifer Ford-Smith is the Director of Product Management and Marketing at Johns Manville. Johns Manville has 43 manufacturing facilities throughout the world and manufactures insulation, roofing materials, and engineered products.  In this episode of Specified Growth Podcast, I spoke to Jennifer about her journey through numerous facets of the industry, including sales, marketing, product management, and leadership. Each area taught her something different that she was able to transfer to her current role. She believes in the importance of understanding your customer, and keeping them at the centre of everything you do. Listen to the full episode for more of her story. Please reach out if you have any feedback or questions. Enjoy!    Email: tatsuya.n@castagra.com Twitter: @TatsuyaNakagawa Instagram: @tats_talks LinkedIn: Tatsuya Nakagawa  YouTube: Tats Talks www.tatstalk.com www.castagra.com Learn more about your ad choices. Visit megaphone.fm/adchoices