Ep 63 - Client Onboarding Done Right

<p><strong>Why bother with client onboarding, you ask? </strong></p> <p><span>Here’s some advice from an agency owner who’s done the miles:</span></p> <p><span>CLIENT ONBOARDING IS A MAKE</span><span>-</span><span>IT</span><span>-</span><span>OR</span><span>-</span><span>BREAK</span><span>-</span><span>IT MOMENT. </span></p> <p><span>No, I’m not being over</span><span>-</span><span>dramatic. </span></p> <p><span>See... </span><span>If you get it right, you’re guaranteed to have a </span><span>happy client for life, who will </span><span>-</span><span>no doubt</span><span>-</span><span>refer </span><span>you on.&nbsp;</span><span>But, if you get it wrong, they’ll be taking their business elsewhere at the first opportunity </span><span>they get. </span></p> <p><span>Think about the implications of that.&nbsp;</span>🤔</p> <p><span>Which, of course, begs the question: </span><strong>HOW DO YOU DO CLIENT ONBOARDING THE RIGHT WAY? </strong></p> <p><span>Let’s expand on our recent </span><span>‘</span><span>client talk</span><span>’ and find out why having a good client onboarding </span><span>process is not just another thing on the to</span><span>-</span><span>do list!</span></p> <p><span>If there is anything in today’s podcast about </span><span>client and team o</span><span>nboarding&nbsp;</span><span>(or something in </span><span>one of the previous episodes) you want to </span><span>discuss&nbsp;</span><span>or you've got some </span><span>further&nbsp;</span><span>questions, just </span><span>reach out. </span><a href="https://www.videoask.com/f33oq0umn" target="_blank" rel="noopener noreferrer"><span>Here&nbsp;</span><span>is the&nbsp;</span><span>link</span></a><span>.&nbsp;</span><span>You can leave a video message or a simple old voice message or </span><span>even a text.</span></p> <p><span>I would love to hear from you.</span></p> <p><span>In this podcast I also mention some previous episodes this podcast is building on. You can </span><span>find them here</span><span>:</span></p> <ul> <li><span><a