
Ep. 37: Cognitive Customer Service
Liya
33 min•0 plays•0 favorites
Knowledge
Description
Contextualized and personalized service engineering with Wipro's Cognitive Customer Service solution and SAP S/4HANA. Speakers: Prasanna Mahalingam, Practice Director, SAP Digital Innovation, Wipro Shivanand Hiremath, Consulting Partner and Head of Solutions for ENU and Real Estate, Wipro Sudarshan Ranganath Survepalli, Distinguished Member of Technical Staff, Wipro Learn more about cognitive customer service: https://bit.ly/3yTa42F Explore the business case in more detail: https://bit.ly/36xYkXb Learn more the SAP Data Intelligence content sprint: https://bit.ly/3ftprqz