EP 171 - Being a Chief Heart Officer with Claude Silver

<p><span style="font-weight: 400;">Traditionally, effective leadership called for strength, decisiveness, and charisma. While this model has been effective over the years, the qualities that define successful leadership have evolved over time. More than ever, leaders are now expected to show humanity and a strong sense of empathy. Does this mean that those days that called for commanding, assertive leadership are over? </span></p> <p> </p> <p><span style="font-weight: 400;">In this episode of Abundantly Clear Podcast, Malorie speaks to Claude Silver, the Chief Heart Officer at VaynerMedia on empathetic leadership. Claude shares how empathy can be fused in an agency to unlock employee potential and give them a sense of belonging. Tune in for a wake-up call on the need for heart-leadership and the importance of treating employees like fellow human beings, not numbers. </span></p> <p> </p> <p><strong>You’ll learn:</strong></p> <p> </p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Who a Chief Heart Officer is, and what they do.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">The need for emphatic leadership in businesses today</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">How employers can turn their employees into champions</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">The importance of hiring for skill set vs hiring for culture fit.</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">and so much more!</span></li> </ul> <p> </p> <p><strong>Favorite Quote:</strong></p> <p> </p> <p><strong>It takes an enormous amount of courage and self-awareness to know when you have hit your limits and when it is time to move on. The wonderful thing about life (and humans), is that anything is possible</strong><span style= "font-weight: 400;">.</span></p> <p> </p> <p><em><span style="font-weight: 400;">-Claude Silver</span></em></p> <p> </p> <p><strong>Connect with Claude:</strong></p> <p> </p> <p><span style