Ep 170 Interview Sessions with Dr. Jennifer Thomas

<p>On episode 170 I am joined by <strong>Jennifer Thomas, PhD</strong>, a clinical psychologist, consultant, TEDx speaker, author, and master facilitator for <em>The 5 Love Languages</em>.</p> <p>Jennifer is the co-author of <em>The 5 Apology Languages</em> along with Dr. Gary Chapman, author of The 5 Love Languages. (Watch Dr. Gary Chapman on Ep 112 here: <a href="https://youtu.be/x9XkKFzhzCI">https://youtu.be/x9XkKFzhzCI</a> )</p> <p>In The 5 Apology Languages, Chapman and Thomas share their research on the importance of apologising effectively, explain how people speak differing apology languages, explore whether it’s possible to forgive without an apology, share how to learn your primary apology language and that of other people, and tell how to make your efforts at apologizing most productive. The languages they explore include:</p> <p>• Expressing Regret: The power of “I’m sorry”</p> <p>• Accepting Responsibility: Admitting “I was wrong”</p> <p>• Making Restitution: Trying to repair what went wrong</p> <p>• Planned Change: Making a plan to do things differently</p> <p>• Requesting Forgiveness: Asking for forgiveness demonstrates sincerity</p> <p>In this episode you will hear:</p> <p>02:00 the British habit of constantly apologising</p> <p>03:00 have we lost the art of a sincere apology?</p> <p>04:00 when sorry isn’t enough</p> <p>05:15 the Five Apology Languages</p> <p>11:20 can you find it in your HEART to forgive me?</p> <p>13:30 great leaders give great apologies</p> <p>15:30 keep your BUT out</p> <p>18:30 use all five and stop - don’t even bring in extenuating circumstance to your apology</p> <p>20:15 why leaders should apologise in person</p> <p>23:00 a letter from a daughter to her father - the more you admit you are wrong, the more respect I have for you</p> <p>28:30 call off the forgiveness police</p> <p>29:30 Sorry Not Sorry</p> <p>31:30 an epidemic of negative attribution</p> <p>34:00 encouragement for a new generation of leader</p> <p>37:30 sharing your language with others</p> <p><br></p> <p>I h