Ep 131: [Client Love] A Communication Framework That Fosters Trust and Eliminates BS

<p>Last week I talked about the importance of building trust with your clients in order to have a great client relationship.</p><p></p><p>If you're in a relationship or you've ever been in a long-term relationship, you know that communication is key to having great relationships with people. Now, that might be true with a spouse, but it's true with anybody in your life, and it's definitely true with clients.</p><p></p><p>So today I want to share a really simple framework that you can use with all of your communication with clients to ensure a great outcome at every step, and so that you don't waste time with all the things that can happen when communication goes astray.</p><p></p><p></p><p>Tune into this episode to hear:</p><p></p><ul><li>Why having to refer to the contract means you’re not communicating effectively</li><li>How using “bookends” brings clarity to every client conversation</li><li>Why it’s important for a client to have the next steps clearly written out</li></ul><p></p><p>Learn more about Pia: </p><ul><li><a href="https://www.nobsagencies.com/program" style="background-color:transparent;color:rgb(17,85,204);">Learn more about No BS Agencies Mastery</a></li><li><a href="https://www.nobsagencies.com/launchpad" style="background-color:transparent;color:rgb(17,85,204);">No BS Launchpad</a></li><li><a href="https://www.facebook.com/groups/nobsagencyowners" style="background-color:transparent;color:rgb(17,85,204);">No BS Agency Owners Free Facebook Group</a></li><li><a href="https://badassyourbusiness.com/cc" style="background-color:transparent;color:rgb(17,85,204);">The Show Your Business Who's Boss Crash Course </a></li><li><a href="https://www.piasilva.com/ch1" style="background-color:transparent;color:rgb(17,85,204);">Start reading the first chapter of my book</a></li><li><a href="https://www.piasilva.com/" style="background-color:transparent;color:rgb(17,85,204);">Piasilva.com</a></li><li><a href="https://www.nobsagencies.com/freedom" style="background-color:transparent;color:rgb(17,85,204);">The 5