EP 032 Creating the Best Client Experience with Faith and Hope Zimmerman

Faith and Hope Zimmerman don’t work in finance, but they are one of my favorite entrepreneurial duos I’ve worked with. The twin sisters have run their own architecture firm for 30 years, and they have faced similar problems to financial advisors when it comes to providing the best client experience. Even though their business was struggling 6 years ago when we first met, Faith and Hope have completely revamped their firm, implementing new strategies and systems that leave their clients more satisfied than ever. Faith and Hope are dynamic, coachable, and absolutely charming. In our conversation, we cover: Feeling incongruent with your career path Why to go into business for yourself Being real with your clients Building your credibility with client systems Want to tell us what you thought of the show (or just need a good pair of architects)? Connect with us on social media! Connect with Faith and Hope Zimmerman Website: https://www.zimarch.com/  Facebook: https://www.facebook.com/ZimmermanArchitects.NJ/  Youtube: https://www.youtube.com/user/ZimmermanArchitects  Connect with Robyn Crane Website:   https://robyncrane.com/ Facebook: https://www.facebook.com/bizgrowth4women/ LinkedIn: https://www.linkedin.com/company/robyn-crane-inc./ YouTube: https://www.youtube.com/c/RobynCrane Instagram: https://www.instagram.com/robyncrane/?hl=en Learn more about your ad choices. Visit megaphone.fm/adchoices