Empathy Just Might Be the Most Important Characteristic of a Great Leader

So how important is Empathy when leaders have to make quick decisions and pivot on a dime? Empathic leaders do more than “sympathize” with others; they apply their understanding to better their organizations' functions and work culture. Then they don't have to agree with everyone or attempt to please them. Instead, they “carefully examine people's feelings” before making decisions. Dr. Sam of 360 Clarity explodes the myth of "empathy is sissy" and brings some great examples to the table of just how empathy is a valuable - maybe one of the most valuable - qualities a leader can possess.