Empathy HIT: Vincent Ng Director at Bayshore Healthcare

On this episode Dr. Whitehouse is joined by Vincent Ng the Director of Data & Innovation, Specialty Drug Care Program for Bayshore Healthcare. He discusses how Bayshore HealthCare, one of Canada's leading providers of home and community health care services saw a 300% increase in patient usage as well as greater engagement from patients using Digital Empathy. Digital Empathy revealed a new understanding of patient needs and level of satisfaction with Bayshore’s services, further supporting their patient-centered focus.<br /><br />Find all of our network podcasts on your favorite podcast platforms and be sure to subscribe and like us. Learn more at <a href="http://www.healthcarenowradio.com/listen/" rel="noopener">www.healthcarenowradio.com/listen/</a>