E92: Talking Omni-channel & Retail CX Tech w/ Danny Phillips, Omneo - At the Coalface Podcast - 19 August 2021

<ul><li>Danny is the co-founder of Omneo</li> <li>Omneo is a SaaS retail Customer Experience (CX) platform: https://www.omneo.io</li> <li>Jason and Danny discuss how the modern CDP industry can be myopically focused on better marketing weaponry vs serving the customer better at every touchpoint</li> <li>Omneo changes the game for customer service and sales teams in that it focuses on surfacing customer data as and where the customer wants it, to aid in their shopping & buying journeys</li> <li>As an expert in retail customer focused CX, Danny inspires us all to be more customer centric instead of just paying lip service</li> </ul>