E77: Master of Negotiation - Chris Voss

<p>Chris Voss is a master negotiator, retired from the FBI after 24 years as the lead international kidnapping negotiator. He has written a fantastic book called <i>Never Split The Difference</i>, and is the CEO of the Black Swan Group, a company that specializes in solving Business Communication Problems using these same hostage negotiation strategies.</p><p>Chris has carried his purpose of helping people from the FBI to the business world, and he is still making a huge impact on lives through his training and sharing.</p><p><strong>BIG TAKE-AWAYS:</strong></p><ol><li>Common ground isn’t so important, people just want to be understood</li><li>Trust-based influence is the “most durable” form of influence</li><li>Deal with the elephant in the room - don’t ignore it</li><li>“But” is a bad word</li></ol><p><strong>RECOMMENDED BOOKS:</strong></p><ol><li>The Rise Of Superman - Steven Kotler (https://amzn.to/36tH0Rr)</li><li>Never Split The difference - Chris Voss (https://amzn.to/2A2QBjv)</li></ol><p><strong>Keystone Habits:</strong></p><ol><li>Smile when saying hello to someone!</li></ol><p><strong>Links:</strong></p><ul><li><a href="https://www.blackswanltd.com/">https://www.blackswanltd.com/</a></li><li>Newsletter: text “fbiempathy” to 22828 to sign up</li></ul><p>The Art of Negotiation Master Class:</p><p><a href="https://www.youtube.com/redirect?v=fT8mhoScU1w&redir_token=vkAyCdwjEawgSF0sv2FGJqcNi418MTU3Njk2MzYxOEAxNTc2ODc3MjE4&event=video_description&q=https%3A%2F%2Fmstr.cl%2F35mxE9F">https://mstr.cl/35mxE9F</a></p>