E195: The Grit to Elevate an Industry with the Laundromat Millionaire Dave Menz

<p>Having worked and seen how customer service has become a lost art in the corporate world, Dave Menz is committed to creating an environment that wows the customers within just five steps of them walking in the door. Powered by his passion and grit to elevate the laundromat industry, Dave now owns a multi-million dollar chain of laundromat stores. Even though people come to do laundry, which is the second most hated household chore in America, his goal is to make it a positive experience instead of a dreaded, negative one.</p> <p>This episode is part of the Build Your Wealth series where we bring experts to share and offer insights, value, and lessons learned throughout their journey of building and creating wealth for themselves.</p> <p><strong>Here are some power takeaways from today’s conversation:</strong></p> <ul> <li>Dave’s eureka moment when he felt he was a sellout</li> <li>How he became the laundromat millionaire</li> <li>Wowing the customer by turning a negative experience into a positive</li> <li>The concept of vertical integration</li> <li>Leveraging your knowledge and experience through coaching</li> <li>Why get into a laundromat business</li> </ul> <p><strong>Episode Highlights:</strong></p> <p><strong>Wowing the Customer</strong></p> <p>Service and servitude must be at the foundation of any business. If you want a successful business, you have to create jobs for people in a way that they love coming to work each day, even if they work in a laundromat.</p> <p><strong>The Vertical Integration of Businesses</strong></p> <p>Dave owns seven other businesses that include rental property, consulting, coaching, and his books – these are all associated with each other. For instance, his coaching business directly correlates to the knowledge and experience he continuously gains out of running laundromats. Hence, one feeds off the other. According to Dave, this vertical integration has become more powerful because of his strong passion for the first one.</p> <p><strong>Elevate Your Industry</stron