E122: Talking Reverse Logistics & Returns Management as a Strategic Brand Strength w/ Chris Jarvis, uReturn - At the Coalface Podcast - 17 March 2022

<ul><li>Chris Jarvis is the Founder of uReturn - <a href='https://ureturn.ca/'>https://ureturn.ca</a></li> <li>uReturn is a new, Canadian startup SaaS platform designed to efficiently automate and manage the returns process for (primarily) eCommerce and Omnichannel merchants</li> <li>You can think of uReturn a bit like a reverse logistics order management system</li> <li>The entire goal of uReturns is to make returned, resalable items available to sales channels as fast as realistically possible via smart routing and returns logic</li> <li>uReturns goes way beyond traditional returns UX platforms and dramatically enhances the experience for both merchant and customer</li> <li>In this episode, Jason and Chris discuss how the reverse logistics industry is badly broken and how uReturn intends to help fix it</li> </ul>