Drew McManus says "one size fits none" is a bad idea...

<p>My guest today is Drew McManus from UpStage CRM: <a href= "https://www.upstagecrm.io">www.upstagecrm.io</a> </p> <p>We had a great time catching up in Seattle at INTIX and now we've gone and done a podcast! </p> <p>We hit on a lot of topics like what led Drew to start UpStage. </p> <p>I put Drew on the spot and make him define "one size fits none". We discuss where he gets his ideas from. </p> <p>Why focusing on the minimum amount of functionality is magic. </p> <p>And, a lot more. </p> <p>Hook up with my friends at Cover Genius in Birmingham for the Ticketing Professionals Conference. </p> <p><a href= "https://www.CoverGenius.com">www.CoverGenius.com</a></p> <p>I've been paying special attention to the CFAR (Cancel For Any Reason) product because the data becomes more compelling everyday. </p> <p>Guests want peace of mind in their purchases and are willing to pay for it. We've seen that really clearly at the Playhouse Theatre in Ohio where 48% of guests have taken up refund protection as the weather can be challening in the winter. </p> <p>The idea applies to health, economic issues, and THE WEATHER! </p> <p>So talk to Joe, Hayley, Chris, and the team. </p> <p>Visit my website at <a href= "https://www.DaveWakeman.com">www.DaveWakeman.com</a> </p> <p>You can go to my shop and get a "Pick My Brain" session. </p> <p>Keep an eye out for workshops in NYC, London, Sydney, and more! </p> <p>Get 'Talking Tickets' for my weekly ticketing thoughts: <a href= "https://talkingtickets.substack.com">https://talkingtickets.substack.com</a></p> <p>Get 'The Business of Value' and learn strategy, branding, and marketing: <a href= "https://businessofvalue.substack.com">https://businessofvalue.substack.com</a> </p> <p>Rate the pod! Review the pod! Share the pod! </p> <p>SUBSCRIBE!!!! </p>