Dr. Richard Winters Was Too Transparent in Showing Billing Data to Physicians

<p>Author of the book <a href="https://amzn.to/3uqPtCI"><em>YOU’RE THE LEADER. NOW WHAT? Leadership Lessons from Mayo Clinic</em></a>.</p> <p><a href="https://markgraban.com/mistake194">Episode page with video, transcript, and more</a></p> <p>**<a href="https://calendly.com/catapult-99/markg?month=2023-01"> I WANT TO WRITE MY BOOK</a> ** (AD)</p> <p>My guest for Episode #194 of the <a href="http://myfavoritemistakepodcast.com/">My Favorite Mistake</a> podcast is <a href="https://www.richardwinters.com/">Richard Winters, M.D.</a>, an emergency physician at the Mayo Clinic. And he’s the author of <a href="https://amzn.to/3uqPtCI"><em>YOU’RE THE LEADER. NOW WHAT? Leadership Lessons from Mayo Clinic</em></a>.</p> <p>As director of Leadership Development for the Mayo Clinic Care Network and as an executive coach, Dr. Winters provides coaching for Mayo Clinic leaders.</p> <p>Dr. Winters graduated from the Mayo Clinic Alix School of Medicine in 1994 and returned to Mayo Clinic in 2015.</p> <p>Previously, Winters served as managing partner of a democratic physician group, department chair of an emergency department, and president of an 800-physician medical staff.</p> <p>In this episode, Dr. Winters tells his favorite mistake story about being a little too transparent with physicians in a meeting at Mayo Clinic. Why did so many physicians get upset about this discussion about data around billing practices? Why did it help for him to admit the mistake? How did he adjust and what did he learn from this mistake?</p> <p>We also talk about questions and topics, including:</p> <ul> <li>Was it a mistake to be so transparent?</li> <li>Breaking down hierarchy and hearing the perspectives of others</li> <li>Burnout in healthcare, not just doctors but nurses and others… bad before COVID, worse now?</li> <li>Psychological well-being — <a href="https://ppc.sas.upenn.edu/resources/questionnaires-researchers/psychological-well-being-scales#:~:text=Carol%20Ryff%20has%20conceptualized%20psychological,in%20life%2C%20self%2Dacceptanc