Dr. Chris Phelps - Dentist, Author & Cialdini Method Certified Trainer [Influence]

<p><strong><br>Dr. Chris Phelps - Dentist, Author &amp; Cialdini Method Certified Trainer [Influence]</strong></p><p><br>Chris talks about:</p><p><br>· The difference between telling vs. influencing employees</p><p>· How to improve patient experience</p><p>· The results of behavioral science in his practices</p><p><strong>The person who has influence Chris the most in the past year:</strong></p><p><br></p><p><strong>Robert Cialdini. </strong></p><p><br>Books: Influence: The Psychology of Persuasion: <a href="https://urldefense.com/v3/__https://l.shztrk.com/r/e/z3mLjFJJgOjtmxZW5?r=https:**Aamzn.to*3ergeOY__;Ly8v!!HXCxUKc!nuCZAjR1I9HwFoCuGhL8XgqRuZxDKdF-h_4pvHBvRrwBVM-DSj7pMuOwRTH2QFU%24">https://amzn.to/3ergeOY</a> and Pre-suasion: <a href="https://urldefense.com/v3/__https://l.shztrk.com/r/e/NxWE1T99NVoHJkl6w?r=https:**Aamzn.to*3xnoyrD__;Ly8v!!HXCxUKc!nuCZAjR1I9HwFoCuGhL8XgqRuZxDKdF-h_4pvHBvRrwBVM-DSj7pMuOwVCgIm4w%24">https://amzn.to/3xnoyrD</a></p><p>His note to all customer service professionals" <br><strong>“Find a connection and something that you can praise your customers about if possible”.</strong></p><p> </p><p><strong>JOIN THE PRESS 1 FOR NICK COMMUNITY:</strong></p><p><a href="https://urldefense.com/v3/__https://l.shztrk.com/r/e/3vGZlFPPoLESVj4Ek?r=https:**Awww.linkedin.com*company*press-1-for-nick*__;Ly8vLy8!!HXCxUKc!nuCZAjR1I9HwFoCuGhL8XgqRuZxDKdF-h_4pvHBvRrwBVM-DSj7pMuOwV6iiy5Y%24"><strong>LinkedIn</strong></a></p><p><a href="https://urldefense.com/v3/__https://l.shztrk.com/r/e/nwjbQtEE7K1FO9pXL?r=https:**Apress1fornick.com*podcast*__;Ly8vLw!!HXCxUKc!nuCZAjR1I9HwFoCuGhL8XgqRuZxDKdF-h_4pvHBvRrwBVM-DSj7pMuOwGHAHB8s%24"><strong>Website</strong></a></p><p><a href="https://urldefense.com/v3/__https://l.shztrk.com/r/e/e41V6foo0v6FQLko0?r=https:**Awww.linkedin.com*in*nickglimsdahl*__;Ly8vLy8!!HXCxUKc!nuCZAjR1I9HwFoCuGhL8XgqRuZxDKdF-h_4pvHBvRrwBVM-DSj7pMuOwsZA666Q%24"><strong>Connect with Nick</strong></a></p><p> </p><p><strong>BOOK RECOMMENDATIONS:</strong></p><p>Learn about all the guests book rec