Designing The Bespoke Experience with Ryan Ogden and Jim Walberg (Part 2)

<p><strong>Topics covered and questions you’ll uncover during this episode:</strong></p><ul><li>How to identify and produce “moments that matter” in your clients’ experience with you</li><li>Recognizing the difference between telling someone you’re an expert and actually demonstrating you’re an expert</li><li>Why clients shouldn’t be privy to all the behind-the-scenes happenings that take place when buying or selling a home</li><li>Balancing boundaries and empathy when you’re involved with luxury real estate transactions</li><li>The importance of solving problems before bringing them to the attention of your clients</li><li>Why it pays to not burden your clients with unnecessary stress</li></ul><p><strong>Resources mentioned within the</strong> <strong>episode:</strong></p><ul><li><a href="https://realmarketing4you.com/">REAL Marketing</a></li><li><a href="https://perigeepartners.com/estateofmind/">Customer Experience Template Download</a></li><li><a href="https://www.luxuryhomemarketing.com/real-estate-agents/home.html">The Institute for Luxury Home Marketing</a></li></ul>