Designing Feedback + Design Research and Workshops with Nahal Tavangar — DT101 E118

<p dir="ltr">Nahal Tavangar is a self-professed generalist who has worked in the public, private, and nonprofit sectors across two continents. These roles and experiences have given her valuable insights into design thinking in various industries, work environments, business models, and workplace cultures. Today, we talk about research workshops, metaphors, and designing feedback.</p> <p dir="ltr"><strong>Listen to learn about:</strong></p> <p dir="ltr" role="presentation">>> Designing feedback systems<br /> >> The three categories of feedback methods<br /> >> How Nahal uses LEGO Serious Play in her work<br /> >> Ways of working with visualizations and metaphor in design work</p> <p dir="ltr"><strong>Our Guest</strong></p> <p dir="ltr">Nahal is passionate about creating ways to improve existing systems and processes to fit human needs, for the people they serve or may serve. Even before she learned about human-centered design, she was expressing and cultivating this passion in her work.</p> <p dir="ltr">After diving head-first into the Design Thinking community in Washington, D.C. and meeting her German boyfriend-now-husband, she decided to uproot her life in the U.S. in 2014 and move to Germany to pursue her M.A. in Integrated Design, with a focus on Service Design. Her thesis was on the topic of how we might capture more ‘holistic feedback’ in the design process.</p> <p dir="ltr">Nahal is a self-professed ‘generalist’ and has worked in the public, private and non-profit sectors across two continents. These roles seem unrelated at a glance, but the experiences have given her valuable insights into design thinking in various industries, work environments, business models, and workplace cultures.</p> <p dir="ltr"><strong>Show Highlights</strong></p> <p dir="ltr">[03:02] Nahal’s journey into design thinking is thanks to a friend’s suggestion.<br /> [04:30] Getting involved with the Design Thinking DC community, and starting to apply design thinking to her work in PR.<br /> [05:00] Using a “question of the day” to g