Deploying Empathy Toward Customers, with Michele Hansen

<ul><li>Michele’s Website - <a href="https://mjwhansen.com/">https://mjwhansen.com/</a></li><li>Michele’s Twitter - <a href="https://twitter.com/mjwhansen">https://twitter.com/mjwhansen</a></li><li>Geocodio -  <a href="https://www.geocod.io/">https://www.geocod.io/</a></li><li>Software Social, Podcast - <a href="https://softwaresocial.dev/">https://softwaresocial.dev/</a></li><li>Deploy Empathy, book - <a href="https://deployempathy.com/">https://deployempathy.com/</a></li><li>Brene Brown - <a href="https://brenebrown.com/">https://brenebrown.com/</a></li><li>Empathy Gives Us Superpowers, Matt Stauffer, video - <a href="https://www.youtube.com/watch?v=fMFjO2szDnk">https://www.youtube.com/watch?v=fMFjO2szDnk</a></li><li>How To Talk So Kids Will Listen...And Listen So Kids Will Talk, book - <a href="https://www.amazon.com/How-Talk-Kids-Will-Listen/dp/0743525086">https://www.amazon.com/How-Talk-Kids-Will-Listen/dp/0743525086</a></li><li>Book Preview: Deploy Empathy by Michele Hansen with Justin Jackson, video - <a href="https://www.youtube.com/watch?v=QtBrIcO5aUo">https://www.youtube.com/watch?v=QtBrIcO5aUo</a></li><li>Never Split The Difference by Chris Voss, book - <a href="https://www.amazon.com/dp/B018FHCPDO/ref=dp-kindle-redirect?_encoding=UTF8&btkr=1">https://www.amazon.com/dp/B018FHCPDO/ref=dp-kindle-redirect?_encoding=UTF8&btkr=1</a></li><li>Four Types of Trauma Response - <a href="https://lifestance.com/blog/four-types-trauma-response/">https://lifestance.com/blog/four-types-trauma-response/</a></li></ul>