Dealing With Unhappy Customers: What Social Marketers Need to Know - 180

<p>Does your business respond to customers via social media? Are you prepared to deal with upset customers?</p> <p>In this episode I interview Jay Baer, the author of Youtility, co-host of the Social Pros Podcast and founder of Convince & Convert, an agency and blog focused on digital marketing. </p> <p>Show notes: <a href= "https://www.socialmediaexaminer.com/180">https://www.socialmediaexaminer.com/180</a></p>