Dealing with Difficult People and Stopping Complainers and Energy Drainers

<p><span style="font-weight: 400;">The average professional spends up to five hours a</span> <em><span style= "font-weight: 400;">week</span></em> <span style= "font-weight: 400;">dealing with complainers in the workplace.  Does this sound familiar to you?  In today’s career focused episode of the Digital Enterprise Society podcast, Thom Singer is joined by consultant, speaker, and negotiation expert Linda Swindling for a conversation about why people complain and how to set the boundaries that will help improve- or limit- your interaction with these energy drainers. Linda defines the five types of complainers and shares the tools that will help you tackle the whiners, controllers, and other complainers that may be in your workplace. </span></p> <p> </p> <p><span style="font-weight: 400;">On today’s podcast, you will learn:</span></p> <p><strong>Why does anyone cause workplace drama? </strong></p> <ul> <li style="font-weight: 400;" aria-level="1"><span style= "font-weight: 400;">Everyone has a negative side that has the potential to appear in the workplace. </span></li> <li style="font-weight: 400;" aria-level="1"><span style= "font-weight: 400;">When we are at our best, we use our superpowers for good. </span></li> <li style="font-weight: 400;" aria-level="1"><span style= "font-weight: 400;">When we are stressed or otherwise at our worst, we use those superpowers to get what we need the most. </span></li> <li style="font-weight: 400;" aria-level="1"><span style= "font-weight: 400;">Complainers tend to live in the negative space where they are constantly trying to fill a need. </span></li> </ul> <p> </p> <p><strong>5 types of complainers and how to interact with them</strong></p> <ul> <li style="font-weight: 400;" aria-level="1"><span style= "font-weight: 400;">Whiners, complicators, prima donnas, controllers, and evil toxics all make appearances in the workplace.</span></li> <li style="font-weight: 400;" aria-level="1"><span style= "font-weight: 400;"> Whiners have to have their hand held through the workday, an