De-escalation: A Key to Conflict Management

<p>The Self-Initiative Project, Podcast 40, De-escalation: A Key to Conflict Management</p> <p>Randy King from 80:20 Conflict Management Strategies and Randy King Live joins us again. This time we talk about de-escalation. Arguably, de-escalation is one of the most important pieces to your self-defense and personal safety strategies.</p> <p>De-escalation skills not only have a place in the context of personal safety; but they can be very important in our personal relationships as well. Additionally, we talk about how being able to de-escalate oneself is the first step in being able to successfully de-escalate any situation at hand.</p> <p>We talk about what a great movie Road House (think: Patrick Swayze) is, how our monkey brains can adversely affect our decision making abilities and therefore our ability to de-escalate, and how the art of de-escalation is similar to delivering good customer service.</p> <p>There is so much fantastic content in this episode, we cannot possibly lay it all out here. You will just have to listen. I promise you will have a lot of takeaways from our chat here with Randy.</p> <p>While you are at it, go back and listen to our Podcast 29 where Randy and I discuss his Realities of Violence content too.</p> <p>Thanks for listening.</p>