Data Culture: “In God we trust, all others bring data”

<p>The Big Themes:</p><ul><li>The industrial sector realizes customer service is not enough—customer experience is the new priority.</li><li>Everybody codes: some business executives are finding that a base level of coding expertise is helpful in steering digital strategy. </li><li>Data literacy is rising across all job functions – being able to manipulate and analyze data is becoming a core competence.</li><li>Where data makes a difference: today, only one in 10 molecules developed by the pharmaceutical industry ever make it out of clinical trials and into the marketplace.</li><li>It's a wasted opportunity for online learning to be nothing more than a video image of a professor lecturing away. (Tony was raised by academics so he is a huge fan of higher education.)</li></ul><p> </p><p>The Big Quote:</p><p><i>“Apple is one of the most valuable manufacturers in the world, and so are Microsoft, Google, and Amazon.”</i></p><p> </p><p>This episode was brought to you by BMC Software</p><p> </p><p> </p>