Customization Versus Configuration- What Does Your Company Actually Need?

<p><span style="font-weight: 400;">Are any tools truly 100% ready to use out of the box? Or do they all require tailoring for a company’s specific needs? And why do companies purchase tools that require tailoring for their specific needs? On today’s episode of the Digital Enterprise Society podcast, Craig Brown and Thom Singer welcome Jim Brogoitti, a fellow failed retiree who understands the demands and limitations of customization.  He shares his experience with customization, his approach that works for meeting a variety of CM2 requirements and how to effectively create a career that you just may</span> <em><span style= "font-weight: 400;">not</span></em> <span style= "font-weight: 400;">want to retire from. </span></p> <p> </p> <p><span style="font-weight: 400;">On today’s podcast, you will learn:</span></p> <p><strong>Are any tools truly ready to use out of the box? </strong></p> <ul> <li style="font-weight: 400;" aria-level="1"><span style= "font-weight: 400;">In Jim’s experience, tools had to be ready to use right out of the box. </span></li> <li style="font-weight: 400;" aria-level="1"><span style= "font-weight: 400;">Customization was allowed but configuration was not. </span></li> <li style="font-weight: 400;" aria-level="1"><span style= "font-weight: 400;">The expectation was set from the beginning that customization was not an option. </span></li> </ul> <p> </p> <p><strong>The pitfalls of customization versus configuration</strong></p> <ul> <li style="font-weight: 400;" aria-level="1"><span style= "font-weight: 400;">Customization is not free, and it requires continuing support costs. </span></li> <li style="font-weight: 400;" aria-level="1"><span style= "font-weight: 400;">Customization is not easily measured, making it difficult to know how to quantify it. </span></li> <li style="font-weight: 400;" aria-level="1"><span style= "font-weight: 400;">Everything should start with requirements and those requirements should be documented and balanced against company needs. </span></li> </ul> <p> </p> <p><st