Customer Service

<p><em><strong>Customer Service:</strong></em><em> “Customer service is the provision of service to customers before, during, and after a purchase.”</em></p> <p>How do your customers feel about the service you provide? &nbsp;In this episode of Navigating Mindfulness, we talk about why customer service is an important part of your business.</p> <p>Liza can speak to the importance of great customer service as the owner of eLiaise, Inc. &nbsp;It is a company that provides administrative services to companies such as managing emails and paperwork, answering phone calls, and calendar management. &nbsp;She understands her clients’ needs and strives to provide best-in-class customer service.</p> <p>As the owner of PleaseNotes, Cheryl knows the importance of providing a personal touch for her customers. &nbsp;She recognizes the need to do market research to understand her customer base better and provide them the goods and services they expect.</p> <p>We talk:</p> <ul> <li>Setting expectations - for you, your team, and your customers,<br> </li> <li>Dealing with clients that have issues paying invoices.<br> </li> <li>Knowing when the relationship isn’t working.<br> </li> </ul> <p>We know you will find this episode insightful as we share real-life experiences and tangible solutions.</p> <p>If you have any feedback or ideas for future podcasts, please reach out!</p> <p><em><strong>Looking to connect?</strong></em></p> <p><em>Cheryl Sutherland:</em></p> <p><a href="https://pleasenotes.com/"><u>https://pleasenotes.com/</u></a></p> <p><a href="https://www.cherylsutherland.com/"><u>https://www.cherylsutherland.com/</u></a></p> <p><em>Liza Magcale:</em></p> <p><a href="https://eliaise.com/"><u>https://eliaise.com/</u></a></p> <p><a href="https://delegatewisely.com/"><u>https://delegatewisely.com/</u></a></p>