Customer Obsession [Steve Yegge]

<p>Listen to Steve Yegge's podcast: <a href="https://www.youtube.com/watch?v=L0xmHrQJdAw">https://www.youtube.com/watch?v=L0xmHrQJdAw</a></p><p><br>the</p><p>first in this little series was i talked</p><p>about their ability to root out disease</p><p>and dysfunction in the</p><p>organization and squash it immediately</p><p>the second one was about their focus on</p><p>retail customers and individual people</p><p>and how they put that front and center</p><p>in first and foremost and there was no</p><p>also customer service mentality there</p><p>in this episode what we're talking about</p><p>is</p><p>that situation where grabs servers would</p><p>run on amazon's cloud</p><p>so it's like a rental service it's like</p><p>we rent computers</p><p>from from amazon and we have other</p><p>options we could have been on google's</p><p>cloud we could have been on microsoft's</p><p>cloud and there were some efforts</p><p>actually to get onto microsoft's cloud</p><p>at least part of the computing just to</p><p>really mostly i think for negotiating</p><p>leverage but</p><p>but the reality was grab was not really</p><p>that important</p><p>i mean there are a lot of companies on</p><p>cloud</p><p>essentially someday all companies that</p><p>have any sort of computing in the</p><p>background which is most companies will</p><p>have uh a cloud presence okay</p><p>and so you know huge huge names you know</p><p>netflix runs on amazon</p><p>go figure they don't have their own data</p><p>centers as far as i know</p><p>everything you know i certainly know</p><p>their biggest</p><p>they're uh they're amazon's biggest</p><p>customer or they have been and they go</p><p>in and out of being amazon's biggest</p><p>customer</p><p>you look at the top 50 customers for</p><p>amazon and uh grabs not in that list</p><p>you look at the top 100 customers and</p><p>grabs probably not in that list just in</p><p>terms of how much they're spending okay</p><p>corporate customers uh you know pretty</p><p>pretty sizable chunk of money but not</p><p