Customer-Centricity

<div class= "et_pb_module et_pb_text et_pb_text_0 et_pb_text_align_left et_pb_bg_layout_light"> <div class="et_pb_text_inner"> <p>Debbie Levitt, MBA, is the CXO of Delta CX, and since the mid-1990s has been a CX and UX consultant focused on strategy, research, training, and Human-Centered Design/User-Centered Design. She’s a change agent and business design consultant focused on helping companies of all sizes transform towards customer-centricity while using principles of Agile and Lean.</p> <p>Clients have given her the nickname, “Mary Poppins,” because she flies in, improves everything she can, sings a few songs, and flies away to her next adventure.</p> <p>Her new book, “Customers Know You Suck,” (2022) is the customer-centricity how-to manual. Start investigating what’s holding you back from improving customer-centricity. Learn how to be value-led: how much value we can frequently create for potential and current customers.</p> </div> </div> <div class= "et_pb_module et_pb_text et_pb_text_1 et_pb_text_align_left et_pb_bg_layout_light"> <div class="et_pb_text_inner"> <p><strong>Connect with Jon Dwoskin:</strong></p> <p>Twitter: <a href= "https://twitter.com/jdwoskin">@jdwoskin</a><br /> Facebook: <a href= "https://www.facebook.com/jonathan.dwoskin">https://www.facebook.com/jonathan.dwoskin</a><br /> Instagram: <a href= "https://www.instagram.com/thejondwoskinexperience/">https://www.instagram.com/thejondwoskinexperience/</a><br /> Website: <a href= "https://jondwoskin.com/">https://jondwoskin.com/<br /></a>LinkedIn: <a href="https://www.linkedin.com/in/jondwoskin/">https://www.linkedin.com/in/jondwoskin/</a><br /> Email: <a href= "mailto:jon@jondwoskin.com">jon@jondwoskin.com</a><br /> Get Jon’s Book: <a href= "https://jondwoskin.com/the-think-big-movement/">The Think Big Movement: Grow your business big. Very Big!</a></p> <p> </p> <p><strong>Connect with Debbie Levitt:</strong></p> <p>Website: <a href= "http://www.customercentricity.com/">customercentricity.com</a><br /> LinkedIn: <a href= "https://linked