Culture Makes Great Customers, Keeps Great People, and Attracts Superstars [THA 255]

https://www.youtube.com/watch?v=IkCcyCXNRQM Key Talking Points Being authentic with & about internal self-talk (like the angel & devil on the shoulders that we all have) Hiring after growth- does it divide the existing team? Screen and filter for core values during interview process- involve the team in the interview process Transparency for internal employees and customers Stay consistent Creating goals together “Lead from the front, it’s hard to push a rope” Vision won't go anywhere unless it is shared, written, and in front of everyone every single day. Tie the vision with what people want.  Sharing finances and educating employees with their own finances Empower employees- act as business owners Community-create deep community bonds. Getting your team involved with these endeavors gives them a sense of accomplishment and starts to shape tomorrow's philanthropists  Get connected with other shops EOS setting company culture- regularly schedule meeting with same agenda (Weekly, Quarterly, Annual Meeting) Living in a 90 day world. Quarterly one-on-one conversations with bi-directional feedback Dream Manager by Mathew Kelly-A business parable about how companies can achieve remarkable results by helping their employees fulfill their dream. Special position within the company to help people dream and execute on those dreams. Help people get what they want in life, Helps you get what you want in life. https://www.amazon.com/Energy-Bus-Field-Guide/dp/1119412455?crid=SD29IJQHINMP&keywords=book+energy+bus&qid=1639929102&sprefix=book+energy+bus%2Caps%2C90&sr=8-2-spons&psc=1&spLa=ZW5jcnlwdGVkUXVhbGlmaWVyPUE3VVVSQjFKUU44RzQmZW5jcnlwdGVkSWQ9QTAxNTk5NTExWVo2V0dYTDZOVEw1JmVuY3J5cHRlZEFkSWQ9QTA4NDMzNDVISVhMQUw5TlA3Tkwmd2lkZ2V0TmFtZT1zcF9hdGYmYWN0aW9uPWNsaWNrUmVkaXJlY3QmZG9Ob3RMb2dDbGljaz10cnVl&linkCode=li3&tag=remarkableres-20&linkId=e4fb63ca441154477470e77f32547246&language=en_US&ref_=as_li_