Crisis Management: What to Do When Your Business Makes a Public Mistake

<p>Is your business ready for a social media crisis? Are you wondering what you should do if you or a colleague makes an embarrassing public mistake?</p> <p>In this episode, I interview Gini Dietrich, author of the brand-new book, Spin Sucks: Communication and Reputation Management in the Digital Age, and founder of the blog Spin Sucks. She runs Arment Dietrich, a PR agency.</p> <p>Show Notes: <a href= "https://www.socialmediaexaminer.com/93">https://www.socialmediaexaminer.com/93</a></p>