Creating Intentional Wow Partner Experiences

<p>On this episode, <a href="https://www.linkedin.com/in/danniellesakher/"><u>Dannielle Sakher</u></a>, Executive Member at <a href="https://www.linkedin.com/company/cloud-software-association/"><u>Cloud Software Association</u></a> – a SaaS partnership network – and former Team Leader of Partner Management at Zapier – a platform that connects web apps for small businesses – shares how she created intentional wow partner experiences at every tier on the 4,000+ Zapier partners program.<br> <br> Dannielle explains the challenges she first encountered and how she turned them into positive wow experiences for partners.<br> <br> Setting up intentional ‘celebrations’ created moments of positivity and engagement. Instead of partners encountering frustration and feelings of lack of trust during delays, they were instead turned into raving fans.<br> <br> She explains the three major themes of her ‘Celebration Playbook’, and what the wins and rewards look like in reality.</p> <p><br></p> <p>Dannielle Sakher - https://www.linkedin.com/in/danniellesakher/</p> <p>Cloud Software Association - https://www.linkedin.com/company/cloud-software-association/</p> <p><br></p> <p>Resources mentioned:</p> <p>Text Expander - https://textexpander.com/</p> <p>Slack - https://slack.com/</p> <p>Teams - https://www.microsoft.com/en-za/microsoft-teams/log-in</p> <p>Sendoso - https://sendoso.com/</p> <p><br></p> <p><br></p> <p><em><strong>Note: SaaS Connect 2023 will take place in San Francisco April 19th and 20th. If you would like to be a sponsor, please contact us at </strong></em><a href="mailto:admin@cloudsoftwareassociation.com"><u><em><strong>admin@cloudsoftwareassociation.com</strong></em></u></a><em><strong> for information.<br> <br> <br> </strong></em>Thank you to our amazing podcast team at Content Allies. Want to launch your own B2B revenue-generating podcasts? Contact them at <a href="https://contentallies.com/"><u>https://ContentAllies.com</u></a>.<br> <br> <br> <br> #saas #cloud #software</p>