Cranky Talk: Southwest Goes to Washington

<p>Southwest was called to the principal's office in DC to answer for the meltdown over the holidays. We break down some testimony and what could happen if a passenger's bill of rights were ever to pass. </p> <p> </p> <p>Thank you to our sponsor, <a href='http://medjet.com/crankyflier'>Medjet</a>! The membership service that protects you if you get sick or injured while traveling.</p>