Consumers Place a Unique Value on Human Labor: Wharton Professor Explains

Stefano Puntoni, Wharton Professor of Marketing, joins the show to discuss a recent op-ed he wrote for The Wall Street Journal that argues why consumers value human touch.<br /><hr><p style='color:grey; font-size:0.75em;'> Hosted on Acast. See <a style='color:grey;' target='_blank' rel='noopener noreferrer' href='https://acast.com/privacy'>acast.com/privacy</a> for more information.</p>