CLIP: Building Rapport, From Prince Charles to Michael Bolton

<p>Award-winning journalist, author, and television host <a href="https://www.joanlunden.com/" rel="noopener noreferrer" target="_blank">Joan Lunden</a> dives into the secrets behind building a trusting rapport, and getting the information you want, from tough guests like Prince Charles, and putting guests like Mary Tyler Moore, Steve Martin, Michael Bolton, and Celine Dion, at ease during their time in the hot seat.</p><p>Hear Joan’s full interview in Episode 407 of The Action Catalyst.</p>